Frequently Asked Questions
Questions are part of the process—and our services are not for everyone. We deliver clear, effective, gold-standard support while guiding clients through a deliberate fit assessment. Each engagement is tailored, and if answers are not immediately available, we will source them without delay. Transparency is core to our operations.
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All engagements begin with an initial inquiry and consultation. Contact info@stopgapconsulting.com or complete the intake form on the Contact Us page. We assess alignment, scope, and requirements before proceeding.
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Engagements typically begin with a retainer, billed at $250 per hour for assessment, planning, and quote development.
For security assessments, a $500 deposit is required to secure scheduling.
All retainers and deposits are applied toward the total cost of services. If you choose not to proceed, any remaining retainer balance is returned, less time incurred.
We reserve the ability to adjust or waive these requirements depending on the scope and alignment of the engagement.
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Deposits are required to secure time, resources, and scheduling.
The $500 assessment deposit is non-refundable within 48 hours of the scheduled assessment
Rescheduling requests will be accommodated when possible with appropriate notice
Late cancellations or no-shows may result in forfeiture of the deposit
These policies ensure we can maintain availability and deliver at the level our clients expect.
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We provide high-touch, customized advisory and support. Our clients value discretion, professionalism, and proactive planning.
If you are looking for low-cost or off-the-shelf services, we may not be the right fit.
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We are based in the United States, in the New England region.
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Yes. We support clients both domestically and globally, leveraging a trusted network to operate wherever required.
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Our services include:
Strategic risk advisory
Security assessments and planning
Protective intelligence
Travel and mobility risk management
Custom security solutions
All engagements are tailored to the client.
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Timelines vary based on scope and location. We can support time-sensitive requirements, but proper planning ensures optimal outcomes.
We reserve the right to decline engagements that are not aligned with our capabilities or standards.
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Is my information kept confidential?
Yes. Discretion and confidentiality are fundamental to how we operate. All engagements are handled with the highest level of professionalism and privacy.
We do not share, sell, or broker client data under any circumstances. All data is securely managed and stored on U.S.-based servers.
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Submit an inquiry through our contact page. We will follow up to determine fit and discuss next steps.
