Frequently Asked Questions

Questions are part of the process—and our services are not for everyone. We provide clear, effective, gold-standard support while helping clients determine if there is a strong fit. Each engagement is tailored, and if answers are not immediately available, we will source them without delay. Transparency is fundamental to how we operate.

All engagements begin with an initial inquiry and consultation. Contact info@stopgapconsulting.com or complete the intake form on the Contact Us page. We assess alignment, scope, and requirements before proceeding.

Engagements typically begin with a retainer, billed at $250 per hour for assessment, planning, and quote development.

For security assessments, a $500 deposit is required to secure scheduling.

All retainers and deposits are applied toward the total cost of services. If you choose not to proceed, any remaining retainer balance is returned, less time incurred.

We reserve the ability to adjust or waive these requirements depending on the scope and alignment of the engagement.

Deposits are required to secure time, resources, and scheduling.

The $500 assessment deposit is non-refundable within 48 hours of the scheduled assessment.

Rescheduling requests will be accommodated when possible with appropriate notice.

Late cancellations or no-shows may result in forfeiture of the deposit.

These policies help us maintain availability and deliver at the level our clients expect.

We work with a select group of private clients, business leaders, and organizations requiring tailored security and risk solutions.

Our services are not designed for mass-market use.

We provide high-touch, customized advisory and support. Our clients value discretion, professionalism, and proactive planning.

If you are looking for low-cost or off-the-shelf services, we may not be the right fit.

We are based in the United States, in the New England region.

Yes. We support clients both domestically and internationally, leveraging a trusted network to operate wherever required.

Our services include strategic risk advisory, security assessments and planning, protective intelligence, travel and mobility risk management, and custom security solutions.

All engagements are tailored to the client.

Timelines vary based on scope and location. We can support time-sensitive requirements, but proper planning ensures the best outcomes.

Yes. Discretion and confidentiality are fundamental to how we operate. All engagements are handled with the highest level of professionalism and privacy.

We do not share, sell, or broker client data. Our servers are U.S.-based, and we maintain strict controls over how information is stored and handled.

We also understand that every client has unique requirements. If we do not have all of the answers during the initial discussion, we will find them.

Submit an inquiry through our contact page or email info@stopgapconsulting.com. We will follow up to determine fit and discuss next steps.

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